Refund policy

Refunds and Exchanges

Considering the delicate nature of our products, we regret that we cannot accept returns. If, however, you happen to receive an item that is faulty or not what you ordered, please notify us within 12 hours of receiving the product so that we can promptly arrange replacements or issue refunds. In such cases, we will kindly request images of the defective or incorrect items to assist with your request.

Order Changes

For order cancellation or modification requests, please contact us with this request in writing via email on our website. We will do our best to accommodate your needs, however, such requests may not be possible due to the order processing schedule. When contacting us, please include your name and contact number.