Frequently Asked Questions

Where are you based? 

We are based in Lerwick, Shetland, at Craigmor, Upper Baila, ZE1 0SF.

Where do I collect my order from?

You can choose from 2 pick-up points in Lerwick. The pick-up point can be specified at Checkout. We hope to be able to provide more pick-up points for customers in various areas of Shetland in the future. Check out our pick-up points here.

When will I be able to collect my order?

Depends on where you would like to collect your order from. If you choose MM yummycakes as your pick-up point you will be able to collect your order within 24 hours. If you choose a different pick-up point you will be able to collect within 2-4 days.

How long will my macarons keep fresh?

Your macarons will keep fresh for 2 weeks from date of collection when you keep them in the fridge. Macarons are best served at room temperature.

How should I store my macarons?

You can store your macarons in the fridge for up to 2 weeks. Macarons should be kept in the bottom of your fridge (preferably in an airtight plastic container). Take out the macarons at room temperature, 15 minutes prior to consumption. Do not freeze them.

What are the ingredients?

All our macarons contain eggs, dairy, nuts and sugar. Macarons are made with almond flour, making them naturally gluten-free. Check out our products with detailed ingredients and allergens here.

How much notice is required for an order? 

We require 24 hours minimum when you place an order. Notice requirements for specific products may extend up to 2 weeks. Please consider this when placing your order.

Have another question?

Get in touch with us via the contact page or via email to macaronsbymercedes@gmail.com